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Can I retrieve the client's photos?
Can I retrieve the client's photos?
Emilia Sowa avatar
Written by Emilia Sowa
Updated over a year ago

While such an option is not available to you in the panel, we can download the photos and send them to you via email.
Photos provided to the client for selection (from the "Photos" tab) can be recovered at a resolution of high 1080 px.

We can recover photos from the "Photo Transfer" tab in their original resolution.

If you want us to recover the photos, please provide us with the address (link from your browser) or the name of the gallery to which the request relates in the chat.

We will do it at the first possible time during working hours.

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