1. When did the client view the gallery and which photos did they put in the cart?
To see if your client viewed the gallery go to the "Client orders" tab. The green banner will display information about which photos the client viewed and when.
If they have not opened the gallery yet, the banner will be yellow with the information that the client has not yet viewed the gallery contents.
2. How to check what photos the client has in the shopping cart?
To check which photos the client has put in the shopping cart, click the "Display photos in the cart" button in the upper right corner of the "Client orders” tab. You will be redirected to a page on which you will be able to view the photos added to the cart by your client.
3. Where to find and review a client orders?
When the Client sends you an order, you will see a list of orders in the " Client orders" tab, with information when the Client placed the order, for what number of photos, and whether the order was already paid for.
To view a client's order, click on the order title. You will be redirected to a page with the photos that your client has selected.
4. How to export photos selected by the client for processing?
Exporting photos and prints selected by the client helps to save a lot of time. To use this option, in the "Client orders" tab, under the list of orders, you will find the "Export photos" module. Click on the blue "Export Photos" button and select the software/application for which you want to prepare the files for export.
After selecting the target software, the program will prepare a file or a list of photos selected by the client for export. If you don't know how to do this, use the instructions provided for each of the supported software types in our Knowledge Base.
5. How to transfer processed photos to the client?
To provide the client with the processed files for download, go to the "Photo transfer" tab.
Then, in the upper right corner, click the blue "Add photos" button and select the folder to which you want to upload the selected files. You can choose between "full resolution" and "web resolution" folders.
To transfer the photos to the client, after uploading the files, click on the "Share with the client" button in the top corner on the "Photo transfer" tab.
