Question 1

Photo export to Mafelo Desktop

Accepted Answer

The export option is used to automatically generate a list of images selected by the client for processing or printing.

You can export directly to any of the graphics programs indicated or to our "Mafelo Desktop" application. It will automatically create a folder with photos to be processed or prints to be developed.

An instructional video on how to use Mafelo Desktop can be found here:

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Download the Mafelo Desktop app - for Win or Mac, respectively: https://desktop.mafelo.com Go to Mafelo, to the gallery from which you want to order prints or download the of photos ordered by the client.
Then, go to the "Client orders" tab and click the "Export photos" or "Export prints" button, choosing the "to Mafelo Desktop" option;
for multiple orders, you can use the "separate folders” option , creating a separate folder on the hard drive for each order.

A window with a script containing the list of photos ordered by the client will appear on the screen.
Click "Copy to clipboard".

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Question 2

HotPay configuration

Accepted Answer

This guide shows how to register with HotPay and set up payments in Mafelo.
After completing the setup, you will be able to enable the ability to pay for photoshoots and bookings using online payments.

First and foremost

Remember! To activate your HotPay account, you need to set up bookings in Mafelo and add the Terms and Conditions of the services you offer (You don’t know what the Terms and Conditions should contain? Click and read).

If you have not yet set up your bookings, click and watch our tutorial videos:

https://www.youtube.com/playlist?list=PLZcIlUjaOVPY5eQTvQruEJ6BtBT1G8bzI

After adding services, blundles and Terms and Conditions, go to the " Booking" tab -> "Booking settings" and check the "Display the default privacy policy on the booking page" option and then click "Save":

After setting everything up, enter your booking address. Two links should appear at the bottom of the page (Terms of services and Privacy Policy

Question 3

How to use public galleries?

Accepted Answer

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1. What is a public gallery?

A public gallery is a single link for multiple people. This gallery type can be used for e.g. photojournalism, school or corporate photoshoots. You can easily share the photo gallery through a link to all the people involved in the photoshoot. Each client can place a separate order, and Mafelo will prepare a list of orders for you, e.g. for each parent for a school photoshoot.

2. How to create a public gallery?

To create a public gallery, on the Mafelo site, click the "Create a gallery" button, then select "Public gallery" from the list.

Fill in the gallery details, including:

gallery name
change the currency, if required set the pricing for your gallery

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Question 4

mBank PayNow configuration

Accepted Answer

This guide shows how to register with PayNow and set up payments in Mafelo.
After completing the setup, you will be able to enable the ability to pay for photoshoots and bookings using online payments.

Important: The PayNow option is only available to registered business owners. If you’re operating an unregistered, small-scale business, you can use Stripe, HotPay or PayPal payments.

First and foremost

Remember! To activate your PayNow account/store, you need to set up bookings in Mafelo and add the Terms and Conditions of the services you offer ( You don’t know what the Terms and Conditions should contain? Click and read).

If you have not yet set up your bookings, click and watch our tutorial videos: https://www.youtube.com/playlist?list=PLZcIlUjaOVPY5eQTvQruEJ6BtBT1G8bzI

After adding services, bundles and Terms and Conditions, go to the " Bookings" tab -> "Booking Settings" and check the "Display default privacy policy on the booking page” and “Display VISA and Mastercard logo option:

After

Question 5

Przelewy24 configuration

Accepted Answer

This guide shows how to register with Przelewy24 and set up payments in Mafelo.
After completing the setup, you will be able to enable the ability to pay for photoshoots and bookings using online payments.

Important: The Przelewy24 option is only available to registered business owners. If you’re operating an unregistered, small-scale business, you can use HotPay or Paypal payments.

First and foremost

Remember! To activate your Przelewy24 account, you need to set up bookings in Mafelo and add the Terms and Conditions of the services you offer ( You don’t know what the Terms and Conditions should contain? Click and read).

If you have not yet set up your bookings, click and watch our tutorial videos:

https://www.youtube.com/playlist?list=PLZcIlUjaOVPY5eQTvQruEJ6BtBT1G8bzI

After adding services, bundles and Terms and Conditions, go to the " Booking" tab -> "Booking Settings" and check the "Display the default privacy policy on the booking page" option:

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Question 6

Transfer photos to download to the client in a public gallery

Accepted Answer

To share photos with your clients in public galleries, you need to remember a few things.

Files to be shared should be uploaded to the "Photo transfer" tab.
The files you want to submit for download must have the same name as the ones in the "Photos" tab (available for selection). Based on the name, the system recognizes who ordered what photo.
Setting up image downloads in a gallery:

No box checked - clients cannot download any images. First box checked - the client can only download photos that they ordered and paid for (see step 1, i.e. matching file names) Second box checked - anybody can download any photo.

To enable client to download a photo:

mark their order as paid in the "Client orders" tab (Actions button). With online payments, orders are marked automatically.
Upload photos to the "Photo transfer" tab (with the same name as in the "Photos" tab).
Click the "Notify clients" button under the "Photo transfer" tab; this will send the client an email notification with a link to download the images.

|| IMPORTANT! Such notification is sent only once

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